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Evidence Manual calibration context + unresolved owner report Applies to M-Series CNC configurations with FTC height control Safety Crash prevention; never bypass height/safety input Updated 2026-08-21

FTC signal wire alarm

An FTC signal alarm means the control does not trust the height-sensing signal path. Treat it as a diagnostic boundary: do not bypass the input, force the head downward, disable collision protection, or cut in a fixed-height workaround.

The public owner thread reporting this exact message currently has no verified community resolution (FTC signal wire alarm report). The sequence below is conservative fault isolation, not a claim that one particular part will fix it.

Make the state safe

Disable laser output. Move the head away from clamps/gaps using only normal safe controls if motion remains trustworthy. If the head is touching, driving downward, or the cable is visibly damaged, stop and isolate the machine before inspection.

Check the sensing end

  1. Fit a clean, undamaged, correctly seated nozzle.
  2. Inspect the ceramic for cracks, contamination, looseness, or impact damage.
  3. Use clean, flat, bare conductive sheet over solid support—not film, paint, heavy rust, a slat gap, or a loose offcut.
  4. Check the head is assembled for the intended CNC/FTC mode rather than a leftover handheld or mismatched configuration.

Check accessible signal connections

With required energy isolated, inspect and reseat only user-accessible documented FTC/signal connectors. Look for a loose collar, bent/recessed pin, coolant/oil contamination, abrasion, crushed cable, tight bend, or a point that moves with the gantry. Do not probe live circuits or open controller/source enclosures without qualification and service documentation.

If the alarm appears only at one gantry position, record the coordinates and cable posture; an intermittent path/connector becomes more plausible. Do not repeatedly flex a damaged cable to “prove” it.

Re-establish software/configuration

Confirm the correct CNC head/controller configuration and the preserved factory parameter set are loaded. Fully record the error, then use the documented restart sequence. Attempt FTC calibration only over a safe supported point and watch the descent. Stop if detection does not occur normally.

What to send Gweike

  • exact alarm wording/code and when it appears;
  • model/serial, head type, mLaser version, and active configuration;
  • whether it began after a head/mode/nozzle/ceramic/cable change or collision;
  • close, well-lit photos of nozzle, ceramic, and accessible connectors;
  • video of a single safe calibration attempt;
  • whether the alarm changes with gantry position;
  • all checks above and the result.

Ask support for the documented signal-path test and expected readings for your exact FTC/head/controller. Do not use credentials or test values copied from another unit.